Empowering Ecommerce Success

Your Customer Service and Project Management Experts


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Services



eCommerce Management

We have a team of eCommerce Managers who can take care of your orders, returns, refunds, supplier communications and more. Whether from start to finish or hop in into your existing process, our staff can surely do the job for you!



Technical Support

Do you run a business that is more on the technical side of things and needs Technical Support Specialists with a special set of skills? Send us a message with your requirements!



Project Management

Our Project Managers can initiate, plan, execute, control and close the work of a team to achieve specific goals and meet specific success criteria.


Virtual Assistance

Focus on the bigger picture and delegate other tasks to a virtual assistant! Schedule your meeting, pay your bills, call your clients and more! With your VA handling all of the small stuff for you, you can start focusing on what's truly important, in work and life.



Phone, Chat and Email Customer Support

Whether through phone, chat or email, our staff is fully trained on how to effectively provide customer support for many different kinds of businesses while being well rounded on how to use tools like Zendesk, Freshdesk, Gorgias, Shopify, Livechat and Zopim.



Data Entry and Research

Do you need your data to be organized in excel? Or your contact list to be added on your CRM? Or maybe you need to research the top selling products to add to your online store? Send us a message to know how you can have our staff do it for you!

Why work with Powerhouse? 


Tailored Customer Service

Elevate your customer experience with our dedicated team of customer service professionals. From handling inquiries and resolving issues to ensuring swift order processing, we are committed to creating satisfied and loyal customers for your brand.

Dedicated Professionals

We take great pride in having a team of dedicated professionals who approach their work with utmost seriousness and commitment. Unlike typical freelancers, our team members are reliable, ensuring a lasting partnership built on trust.

Customer Service Excellence Across Industries

Our agency boasts extensive expertise in delivering top-notch customer service solutions tailored specifically to the demanding requirements of ecommerce businesses. With an acute understanding of the intricacies within your industry, we speak your language and align our services precisely with your unique objectives.

Whether you are an ecommerce business looking to elevate your customer support or another industry seeking exceptional service delivery, our seasoned professionals are equipped with the insights and skills to drive unparalleled results for your business.


Proven Track Record

We've already helped numerous ecommerce businesses achieve remarkable success. Let our track record speak for itself as a testament to our commitment to delivering outstanding results.

Flexible Solutions

Recognizing that every ecommerce venture is different, we offer flexible and scalable solutions to suit your specific requirements and budget.